Reference

Privacy Policy for Indonesia Accounts

Our Privacy Policy keeps your account data, payment records, and support messages tied to clear retention rules for Indonesia accounts.

Account dataCookiesDANA, OVO, GoPay, QRISPhone and desktop
laentogel Privacy Policy for Indonesia Accounts
REQUEST CHANNELS

How to Reach Us About Privacy

Privacy requests start with a simple match check: send us the email on your account, the username, and the change you want. We use that to find the right record before we share, correct, or remove anything. If you prefer mobile, you can use the same path after logging in on your phone, then follow up from desktop if you need to attach a screenshot or a payment reference.

Team online

Live Chat

Use Live Chat daily from 10:00-22:00 WIB. Send your registered email and ask for access, correction, or deletion, and we will check the account before we reply.

Email

Email us from the address on file so we can match the request faster. Include your username, the device you used, and the privacy action you want, then wait for our reply.

WhatsApp

WhatsApp works well if you are on mobile and need a quick privacy request after logging in. We will ask for enough detail to confirm the account, then continue through the same channel.

STORAGE AND SAFETY

How We Store and Protect Records

We write the policy around the way you actually use the account: phone logins, desktop sessions, cookie consent, and payment references.

Data Collection

We keep the details you submit during registration, login checks, and support contact. That usually includes your email, username, device signals, and payment references from DANA, OVO, GoPay, or QRIS when they help us match your record.

Cookies

Cookies help us remember your login state, language choice, and whether you already passed a check on the same browser. On mobile or desktop, you can clear them in your browser settings, which will end the stored session.

Account Security

We use the record set to spot suspicious logins, especially when the same account appears on a new phone, a desktop browser, or after you reopen Aviator or another game page. Extra checks may follow before access continues.

Retention

We keep only what we need for a stated purpose, then remove or anonymise it when the retention period ends or the law allows deletion. Some payment and dispute records stay longer because we must verify past activity.

Request Changes

If your email, phone number, or other detail changes, you can ask us to update the record after we confirm the account. Send the request from the registered address so we can avoid updating the wrong profile.

Local Access

Access to the policy and any related request depends on local law and is available only where local law permits. If a request cannot be completed, we will say why and keep the answer focused on the rule that applies.

Privacy Policy Questions We Hear Most

These questions cover what we collect, how long we keep it, and how you can ask for changes. Each answer follows the same rule: we verify the account first, then act only on the specific request you send. If you are checking from mobile in Indonesia, the policy you see is the same one we use on desktop, and the same local-law limits apply.

We collect the details you submit at sign-up, login data, device signals, and the payment references tied to DANA, OVO, GoPay, or QRIS. We use them to secure the account and respond to requests.

Cookies keep you signed in, remember your language choice, and reduce repeat checks while you move between your phone and desktop. If you clear them, the browser may ask you to log in again.

We keep records only for the period needed for security, dispute handling, and required checks. Some payment records stay longer when they are needed to confirm a past transaction or answer a formal request.

Yes. Send the request from the registered address, tell us the exact change, and we will verify the account before we update it. This helps us avoid changing the wrong profile.

Use Live Chat or email and say which data you want removed. If local law allows the request and no retention rule applies, we will process it after we confirm your account.

Contact us through Live Chat, email, or WhatsApp during 10:00-22:00 WIB. Include your username and the device you used so we can reach the correct record faster.